VINEYARD HERITAGE SET

• Orders are processed within 2–5 business days, excluding weekends and holidays.
  
• Delivery timelines shown at checkout are estimated and may vary by location.
  
• Once shipped, you’ll receive tracking details via email.
  
• AIYRA is not responsible for delays caused by courier services, customs, weather, or other external factors.
  
• Customers are responsible for providing accurate shipping details at checkout.
  
• For international orders, customs duties and taxes (if applicable) are the customer’s responsibility.
  

Need help?

📧 support@aiyra.ca

Returns

• Returns accepted within 7 days of delivery.
  
• Items must be unused, unworn, and in original condition with tags attached.
  
• Sale items, custom-made products, and gift cards are final sale.
  

Exchanges

• Subject to availability.
  
• Return shipping is the customer’s responsibility unless the item is defective.
  

Damaged or Incorrect Items

• Contact us within 48 hours with clear photos for assistance.
  

Need help?

📧 support@aiyra.ca

• Salwar products are non-returnable and non-exchangeable, except in cases of verified damage or incorrect delivery.
  
• Returns or exchanges are not accepted for used, washed, altered items, or products without original tags and packaging.
  

Damaged or Incorrect Items

• Contact us within 48 hours of delivery with clear photos (and unboxing video, if available).
  
• Once verified, we may offer a replacement (subject to availability) or store credit.
  

Important Notes

• Minor variations in color, weave, embroidery, or texture are natural and not considered defects.
  
• Items sent back without prior approval will not be accepted.
  

Refunds

• Approved refunds are issued to the original payment method.
  
• Processing may take 5–10 business days, depending on your bank.
  

Need help?

📧 support@aiyra.ca